Community management portfolio

The game pages below will show you my work for each project individually;

• Each game page starts with a summary of the project, my role, the period, and which software and apps I used.
• Milestones: from contributing to game launches and publisher takeovers to creating community strategies that eventually result into more than 1 million pre-registrations, and more
• Community Programs: Setting up Partner/Influencer Programs from scratch, creating all guidelines including monthly rewards, as well as setting up Tournament Programs and Fanart Programs, allowing players to make their work more visible and to be rewarded for it
• Live streams: Preparing and directing content for streams and participating as a streamer from time to time myself
• Events: Organizing community events both in-game and through 3rd party platforms like social media, Discord, and Reddit
• Content: Writing informative content for players, explaining the latest updates and announcing upcoming changes

Majority of work

Other games

Milestones

• The Walking Dead: No Man's Land (2023-2025)
  • Growing Discord from a little less than 2,000 users to more than 35,000 users within a year through announcements and promotional events.
  • Created advisory game direction preparations for updates tying into new The Walking Dead spin-off shows (Dead City, Daryl Dixon, The Ones Who Live), based on feedback and suggestions. Implementations of these suggestions, and later on press releases, website announcements, and social media announcements (including AMC's official The Walking Dead social channels) caused significant player increases during these periods.
  • Leading all communication during the release of TWD: No Man's Land for PC on Epic Games Launcher and Steam, and maintaining a positive reception of over 80% within the first 6 months.
  • Community programs created: support for player events, Content Creator program.
  • Launched: official PC launch, TWD: Dead City update, TWD: Daryl Dixon update, TWD: The Ones Who Live update, TWD: Daryl Dixon - The Book of Carol update, TWD: Dead City Season 2 update.
• Eternal Return (2021-2023)
  • Responsible for community plan, event plan, and partner plan during the launch of sub-mode 'Cobalt Protocol', making the game more visible across platforms like Twitch, YouTube, and TikTok, as well as boosting the game's Early Access version to 20.000 concurrent players.
  • Community programs created: Fan Art submission program, support for player events/tournaments, Content Creator program, official livestreams
  • Launched: Cobalt Protocol game mode.
• ArcheAge (2021-2022)
  • Responsible for creating the community strategy during the takeover period between ArcheAge's previous publisher and Kakao Games, launching new 'Fresh Start servers' and leading the community team, contributing to an increase of 2.7 in daily active users and an increase of 4.8 of peak concurrent players.
  • Growing ArcheAge's new official Discord server from 0 to 22,000 members in a 2 month period through press releases and website announcements.
  • Community programs created: Content Creator program.
  • Launched: 'Fresh Start' 2021.
• World Flipper (2021-2022)
  • Responsible for creating the community strategy upon the launching period and leading the community team, contributing to surpassing 1 million pre-registrations prior to World Flipper's release in September 2021.
  • Launched: official game launch.
• Elyon (2021)
  • Contributed to Elyon's launch with over 15,000 players by organizing Beta Tests.
  • Community programs created: Content Creator program, official livestreams.
  • Launched: Closed Beta Test 1, Closed Beta Test 2, official game launch.