For: DECA Games
Role: Senior Community Manager, Partner Manager, Community Lead
Period: 2023 - Current
Software/Apps: Company-owned CMS, Company-owned game tool, SteamOS, Google Workspace, Feisha/Lark Suite, Adobe Photoshop, Adobe Illustrator, Movie Studios, Facebook, Twitter, Instagram, YouTube, Discord, Jira, Slack, Xsolla, ThinkEngine, App Center

The Walking Dead: No Man's Land is a tactical, turn-based game based on The Walking Dead universe, where players recruit and upgrade survivors to fight through hordes of walkers and complete missions. Combining strategy, resource management, and iconic characters from the series, players must build a strong team and base to survive in a post-apocalyptic world. As the Senior Community Manager, I am in charge of all matters regarding Community and communication.

Milestones

  • Growing Discord from a little less than 2,000 users to more than 35,000 users within a year through announcements and promotional events.
  • Created 'suggestion presentations' in preparation for updates tying into new The Walking Dead spin-off shows (Dead City, Daryl Dixon, The Ones Who Live), advising on the game direction based on feedback and suggestions. Implementations of these suggestions, and later on press releases, website announcements, and social media announcements (including AMC's official The Walking Dead social channels) caused significant player increases during these periods.
  • Leading all communications during the release of TWD: No Man's Land on Epic Games Launcher and Steam, and maintaining a positive reception of over 80% within the first 6 months.

Partner Program

  • Setting up guidelines for Youtubers to join our Partner Program with content sharing through social media.
  • Collecting statistics on partners for retention rate and KPI purposes.​​​​​​​
  • Organizing partner-exclusive content like early sneak peeks on upcoming content.​​​​​​​

Events

  • Conceptualizing and preparing in-game events and events through Discord and social media platforms.